CUSTOMER SERVICE

We are always available to you with all your questions. Our creative and pragmatic attitude towards the continuous improvement of food safety in process and product comes natural to all who work at EBI Food Safety. You will get all the service you don’t expect. Plus the service you do expect:

• Joint development of a working application
• Training of in-house technicians
• Shared learning
• Analysis of samples from production sites
• Implementation of the concept
• After sales support, consultation and improvement

 GLOBAL  TECHNICAL SUPPORT
We want to be more than just a vendor to our clients. That is why we examine each phase of your production and work with you at every step of the way to minimize bacterial contamination, so you can maximize the efficiency and productivity of your business.

Our approach is aimed at ensuring optimal integration of LISTEX™ P100 into your operations. We demonstrate, with you, the suitability of the LISTEX™ P100 against the contaminating flora of Listeria monocytogenes in your production environment.

You will be supported by our technicians during trials, optimising the moment and dosage rate of LISTEX™ P100. This will facilitate the verification of the correct application regime of the product.

Our technical and commercial staff is aware of the importance of a correct alignment of GMP, GHP and QA/QC policies and programmes. We can provide input into local HACCP programmes to improve the safety of your end product.